Rave Reviews from our Clients
Beyond the experience and technical skills necessary to achieve search engine rankings, the greatest reward comes by the way of the simple thank you's and compliments from our clients themselves.
ICOM and HITman services are at the top of the list of businesses that exceed your expectation and level of service. I
highly recommend these companies for any business that needs web, technical, computer, security for their business."
Michelle Taylor, Owner, Ralph's Sporting Goods
"It was an absolute pleasure dealing with ICOM & HITman Services. My phone calls were returned quickly, their knowledge of
computers is literally second to none, and I received professional, courteous service from start to finish for my computer
servicing needs. I do not have any background in computers, but the staff explained the process in a way that was easy to
understand. Moreover, as I usually ask many questions, they took the time to answer ALL of them. Call ICOM/HITman Services
today, and say good-bye to high-tech frustration."
Daniel Glaser, The Law Office of Daniel S. Glaser Law, PLLC
"ICOM is a fantastic company to work with. They run their company with the highest of moral standards and produce excellent
final products that get results. I would highly recommend ICOM for any of your technology or internet marketing needs.
John Markowski, President/Owner, Dream Builders & Remodeling
"On a recent occasion, the City Center Administrative Office experienced an unexpected file loss
on a very important and sensitive data file that had taken years to build. An emergency call to the ICOM team led to a quick and successful
resolution (in less than a half hour) - the file was restored in its entirety through the use of ICOM's online backup system. We could not
have been more pleased with the timely response and final results."
Judy LeCain, Director of Sales, Saratoga City Center
"ICOM Tech Services has revamped my website and has made it more modern, more interactive
and has increased my exposure and done a fantastic job. ICOM has done a fantastic job as far as my marketing and getting my information out
there. They have gone well above and beyond providing that marketing for me. I recommend ICOM Tech Services for all your web and marketing needs."
Dr. Silvio Rugani, Owner, Rugani Family Chiropractic
"Having gone through the growth from a smaller, more regional type of business to now a 22-store-location business, ICOM's met our needs every step of the way. We've really tried to incorporate technology into the business over the past three or four years to still be able to give every customer personalized service even though we're a lot bigger. We brought the ICOM team in and we talked about some of the different options that we might have, and we ended up with a full custom design based off of some of our different needs. Now when the customer is at home on a Sunday morning and wants to shop for a kitchen, they can really do that in their underwear in front of their computer and get the real Curtis Lumber experience without ever having to come into the store. We have thousands of professional customers. When they're looking for web design or they're looking for anybody to do anything with computers, we love to recommend ICOM."
Jim Carpenter, Marketing Director, Curtis Lumber
"Karen and her team shared many insights into improvements for our website in order to reach our target customer base. She is easy to work with, and provided guidance every step of the way. We are beyond pleased with our new site!"
Jennifer Jackson, Owner Seaglass Logowear & Promotions
"Karen and her team at ICOM have done an outstanding job creating and re-designing my company website. They have spent time understanding just what I wanted, and they have provided valuable suggestions and recommendations to build a wonderful website for my business. Their attention to detail has been fantastic. I currently use my website as part of my marketing plan including Facebook, LinkedIn and Twitter accounts(all created by ICOM). In addition to providing quality website services, Karen has been a valuable asset to my company in terms of referrals. I recommend Karen and her ICOM team to anyone looking for first class service in the Capital Region."
Hector Jasen, Owner, HectorPT Rehabilitation Services, LLC
Owner/President, HectorPT Sports
"After dropping off my computer for some maintenance and changes to my system, I was having problems adjusting to the new system. I sent a note into Hitman Services on a Friday night, not really expecting a response until at least Saturday morning. I received 3 phone calls (one from Howard, 2 from Scott) that evening (I had already retired for the evening). I received 2 more phone calls Saturday morning (1 from Howard, 1 from Scott) and through Scott's diligence, the issue was resolved. I am very impressed with Scott's diligence and Howard's attention to customer needs. It is obvious that the high quality ethics and diligence of this firm flow from the top. Take a bow, you've earned it!"
Steven E. Herweyer, Economic Navigator
"I needed a website in order to be completive with no less than a dozen other pet-sitters in Clifton Park, I spent several weeks thoroughly searching for, evaluating, and comparing numerous website design firms.
Ultimately, I awarded the contract to Karen LaVine of ICOM Tech Services, and I can honestly say that it is definitely one of THE BEST decisions I have made during my 10 years in business!!
Besides being the most professional, efficient and economical choice, I was struck by ICOM's impeccable personalized service and attention to detail! Karen REALLY listened to my needs, desires and input, and augmented it with her own fabulous creativity to develop a site that truly exceeded my grandest expectations without busting my budget!! I have received many compliments about the website. I have even had clients choose my service over a competitors as they thought my website was more useful and attractive than my competitors' site.
Karen's utmost professionalism and courtesy helped put me at ease, and her friendly demeanor was deeply appreciated as she patiently guided me through the process.
Without a doubt, Karen LaVine and her team of developers will get any and all of my future website work, and I will happily refer anyone to her without hesitation! I could not be more satisfied with her work and the results they have yielded which are enormously contributing to the success of MY business! Thanks again, Karen, for everything! You're terrific!"
Pat Wrisley, Owner, Muttley Crew Pet Sitting LLC
"The technician was on time, even early, resolved my issue, made several helpful suggestions, didn't linger and communicated very well. You have a top notch organization"
Joe Fairley, Extra Innings Saratoga
"Jon was able to fill the IT needs our our small business. As we are unable to have a fulltime IT employee, being able to hire out this service when necessary is invaluable for keeping our business running smoothly. Work is completed in a timely and professional manner with exceptional results. Thanks Jon and ICOM.
Alison Passante Brown, Chiropractor, Chiropractic Care and Sports Rehab of Clifton Park
"Our business has enjoyed over 10 years of excellent service from ICOM and HITman Services. Howard and his team assist us in determining our technology needs and supply ongoing technical support. At one time, we had a support issue on Christmas eve. Our system was up and running again in less than two hours thanks to the prompt responders at HITman Services on a day when most businesses are closed for the holiday. We have not found any other IT provider that has both the knowledge and the service that ICOM is able to offer."
Cindy Hollowood, General Manager, Holiday Inn Saratoga Springs
"Karen and her team went above and beyond. My computer problem was no match for HITman services. Fast and friendly and problem solved! I found the company to take care of all my computer issues. "
Kevin Daugherty, Owner Greater Life Health Coaching
"I can't believe what Howard and ICOM has done for us.
It gives to us a critical component to help us do our job better out here. The whole infrastructure that ICOM has built as far as our technology is concerned has just put us miles ahead of where we would have been if we hadn't had them involved in our organization."
John Richmond, Executive Director, Capital District Youth for Christ
"ICOM is the best of the best in Web & Technical Services. New Choices Recovery Center is extremely pleased with the
services provided. As the Executive Director, I can count on immediate and prompt services and excellent customer service.
It does not matter the size of the issue, their service is immediate. ICOM treats their customers with the utmost respect
and integrity. Excellent Company who lives their mission in every way!"
Tricia Stampfli, Exec Director, New Choices Recovery Center
"When the New York State Capital Region of the American Payroll Association was looking to update our website, we chose ICOM Tech Services. They have a reputation of working and helping Non Profit Organizations build an image for themselves. They listened to our goals of having as easy to navigate, fresh looking site and kept it simple yet professional. We are so proud of the website design we have entered into our National APA contests."
Jim Pfeiffer, Chapter Coordinator
"The ICOM team did an outstanding job redesigning my company web site. They spent time understanding just what I wanted,
and they provided valuable suggestions and recommendations to build the site even better than I initially anticipated. Their
attention to every detail of my business was fantastic. They are easy to work with, responsive to requests, and thorough in
their designs and implementation! I highly recommend ICOM for your web design and hosting needs."
Ray Patterson, President, Capital Consulting Group, LLC
"Hassle-free, I love it! One recent evening, I sent Karen an email describing symptoms on my notebook PC. Within MINUTES, she responded that she would have a tech call me to discuss further. I received the callback, AS PROMISED, discussed the problem over the phone and I dropped off the unit for WEEKEND servicing. Karen's tech team diagnosed the problem, cleaned the machine (and then some) and had me back in operation BEFORE the completion time frame. I have capitalized a few words that distinguish Karen's team from others. Yes, the tech work was terrific but this satisfied customer salutes the service. I will refer others!"
Daniel Alcorn, Director / Treasurer at Capital Region Medical Research Foundation, Inc.
Customer Retention Specialist at Show Appreciation. Net
Director, SBO at Commercial funding Network, Inc.
"When I started my business I knew that I needed to have a website as part of my marketing plan. I was looking to find
a company that could do this proficiently, professionally and economically. I chose ICOM Tech Services because they were
able to capture my ideas and give my company an image I am proud of. The whole ICOM team from the administrative staff to
the design and implementation team are second to none.
Jim Pfeiffer President Pfeiffer & Associates LLC
"Karen & the ICOM team were very focused, detailed and articulate in spearheading the development of the SBSA website.
Her creative and visionary ideas have created an innovative and professional site....one that we all are extremely proud of.
Rosanne Greenwood, President, RJG Consulting, LLC
"ICOM and Hitman Services are fabulous! Every encounter with them has been
totally professional. When I purchased a CliftonPark.org business district listing, the next month's website traffic was
155% of my highest previous month and 255% of my average."
Steven E. Herweyer, Economic Navigator
"I would highly recommend the ICOM team for anyone seeking superlative web design and maintenance. Their professionalism
and attention to detail make them extremely easy to work with, and fosters a feeling of confidence that your project(s) will
be executed quickly and at the highest level of service. The creative ideas that they collectively bring to the table are
innovative and well thought out. ICOM truly is business first class."
Christopher Aquilino, Owner, Picasso's Plate