ICOM Tech ServicesPreparing specialist support

About ICOM

Enterprise infrastructure specialists across three operating centres

Global delivery

Why ICOM

26 years in enterprise Linux and infrastructure

ICOM brings over 25 years of enterprise Linux and infrastructure experience across operations, training, monitoring, automation, and assurance.

  • 26 years of enterprise Linux and infrastructure experience.
  • Depth across IBM, Red Hat, Nagios, Canonical, VMware, watsonx, and Amazon Bedrock environments.
  • Services for team capability, platform assurance, 24x7 support, AI review, and project delivery.

Locations

Centres across three business regions

LondonNew YorkBangalore

London

Original headquarters for European customer relationships, service planning, and operational support.

New York

North America centre for customer support, AI expertise, training, and service development.

Bangalore

Operational centre for technical support, engineering delivery, and specialist platform expertise.

Expertise

Depth across the platforms teams rely on

ICOM works across the operating systems, monitoring tools, automation stacks, and AI platforms behind enterprise operations.

Enterprise Linux and IBM environments

Support for Linux estates, IBM AIX, hybrid infrastructure, and platform tuning.

  • RHEL
  • Ubuntu
  • SUSE
  • IBM AIX

Monitoring, support, and assurance

Experience across Nagios, monitoring design, support cover, HealthCheck, Verify, and operational assurance.

  • Nagios
  • ICOM 247
  • HealthCheck
  • Verify

Automation and transformation

Delivery across automation, cloud migration, infrastructure as code, and operational change.

  • Ansible
  • Terraform
  • AWS
  • CI/CD

Footprint

London, New York, and Bangalore

Each centre supports customers with a mix of commercial, operational, and technical expertise.

01

London

Original headquarters for European customer relationships, service planning, and operational support.

02

New York

North America centre for customer support, AI expertise, training, and service development.

03

Bangalore

Operational centre for technical support, engineering delivery, and specialist platform expertise.

Questions

How ICOM fits into your team

Use ICOM when internal teams need deeper infrastructure expertise, independent assurance, or extra delivery capacity.

What kind of work does ICOM specialise in?

ICOM focuses on enterprise infrastructure, Linux and IBM environments, monitoring, automation, training, assurance, and specialist project delivery.

How does ICOM work with internal teams?

ICOM works alongside internal teams, adds senior engineering help where it is needed, and leaves knowledge with the people who run the environment.

Where is ICOM based?

ICOM supports organisations through centres in London, New York, and Bangalore.

Next Step

Tell us what your team is dealing with

Share the platforms, pressures, and priorities you want to discuss.

Talk to ICOM