ICOM Tech ServicesPreparing specialist support

Thrive

Build the skills your platform team needs next

Capability building

Why It Matters

Teams need skills that keep pace with the work

Internal IT teams are being asked to cover more platforms with the same people. Thrive helps them close skill gaps without waiting to hire every specialist in-house.

  • Develop platform skills through structured learning paths.
  • Give teams access to specialist guidance when they hit difficult problems.
  • Track progress, gaps, and readiness across critical technology areas.

Thrive Services

Learning and support, built around delivery

ICOM Learnscape

Role-based training for Linux, IBM, Nagios, VMware, and AI, with assessments and manager reporting.

  • Self-paced learning
  • Instructor guidance
  • Assessments
  • Progress reporting
Explore Learnscape

ICOM Assist

Subscription access to senior engineers for troubleshooting, remediation planning, technical review, and project input.

  • Expert support
  • Project guidance
  • Technical review
  • Capacity extension
Explore Assist

How It Works

Training plus senior backup

Thrive gives managers a way to build skills, track progress, and call in expert support when internal engineers hit difficult platform work.

Assess the current capability

ICOM reviews the team’s skill level, platform responsibilities, and the work that currently depends on a small number of people.

  • Skill gaps
  • Platform needs
  • Team priorities

Build practical learning and support paths

Learning paths, instructor guidance, and Assist support are shaped around the systems your engineers manage.

  • Learning paths
  • Instructor guidance
  • Expert input

Keep knowledge inside the team

Engineers get training, support access, and documented guidance they can use on the next incident or change.

  • Operational knowledge
  • Knowledge transfer
  • Progress visibility

Questions

Common Thrive questions

Use Thrive when you want your own team to keep ownership, but with better training and senior help behind them.

Who is Thrive for?

Thrive is for system administrators, infrastructure engineers, DevOps teams, and operations teams responsible for Linux, IBM, monitoring, automation, and AI platforms.

Can support and training be adapted to our environment?

Yes. Learnscape paths and Assist engagements can be shaped around the platforms, skill gaps, and operational priorities inside each organisation.

Does this replace internal teams?

No. Thrive gives internal teams training and senior backup while they keep ownership of the environment.

Next Step

Where is your team stretched?

Tell us the platforms, skills, or recurring issues your engineers need help with.